Last updated: June 2025

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Introduction

At Motherly Support, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and store it when you use our website and services.

This Privacy Policy explains:

• What information we collect

• How we use your information

• Your rights and choices

• How we keep your data safe

Please read it carefully to understand our practices.

Information We Collect

Personal Information You Provide

When you book a consultation, sign up for a newsletter, or contact us, we may collect:

• Your name, email address, phone number

• Your baby’s age and feeding details (only if you share during support sessions)

• Payment information (processed securely via third-party providers)

• Any additional information you share voluntarily

Automatically Collected Data

When you visit our website, we may collect:

• IP address

• Browser type and version

• Pages visited and time spent

• Cookies and tracking technologies (see Cookies section)

How We Use Your Information

We use your information to:

• Provide and personalise breastfeeding and lactation support services

• Communicate with you about appointments, updates, and offers

• Improve our website and services

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

Cookies & Tracking Technologies

Our website uses cookies to enhance your experience:

• Essential cookies enable basic functions

• Analytics cookies help us understand website usage

• Marketing cookies (only if you consent) help us with promotions

You can manage your cookie preferences in your browser settings.

How We Protect Your Data

We implement industry-standard security measures including:

• Secure servers and encrypted connections (SSL)

• Access controls limiting data to authorised personnel only

• Regular security reviews

Sharing Your Information

We only share your data with trusted third parties who help us deliver services, such as:

• Payment processors

• Email newsletter providers

• Legal or regulatory authorities if required by law

Your Rights

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data

• Withdraw consent for marketing communications

• Object to data processing under certain circumstances

To exercise your rights, please contact us at [your email].

Children’s Privacy

Our services are intended for parents and caregivers. We do not knowingly collect personal data from children under 13.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted here with the updated date.

Contact Us

If you have questions or concerns about your privacy, please contact:
Amelia Warren
Email: ameliamidwifery@gmail.com
Phone: 07761 813156